The term ' Pilanky by Happy Jo Designs’ (herein after referred to as ‘Pilanky’) or 'us' or 'we' refers to the owner of the website whose trading name is Happy Jo Designs. Pilanky is a registered Trademark No. 1301869 for a period of ten years since 30 May 2009. The registered office is PO Box 2249, Port Macquarie NSW 2444 and company ABN number is 46 925 457 081. The term 'you' refers to the user or viewer of our website.
We use the information gathered to contact you if necessary and to enhance your online experience. Any and all the personal data collected on this website will be kept strictly confidential and secure.
What we collect
We may collect the following information about an individual/s:
Name / Childs Name
Contact information including address, telephone number/s, email address
Credit card details
Demographic information such as postcode, preferences and interests
General family information such as the number and ages of children
Other information relevant to customer surveys and/or offers
This information is collected directly from you when you provide information by phone and email, or place an order on our website. We will never collect sensitive information about you without your explicit consent.
What we do with the information we gather
We require this information to understand your needs and provide you with a more personalised service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional emails about new products, special offers, improvements to our services or other information which we think you may find interesting using the email address which you have provided From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests and suggestions
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
You may unsubscribe from the Happy Jo Designs mailing list at any time. Please email us on firstname.lastname@example.org.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you contact us on email@example.com. If you have any questions in relation to privacy or believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible and we will promptly clarify or rectify any appropriate details.
The Privacy Act
In addition to Happy Jo Designs’ Pilanky.com.au safeguards, your personal data is protected in Australia by the Privacy Act. This provides that the data we hold about you should only be processed lawfully and fairly. We may keep your personal data on file and use it to send you information about the status of your order, special offers relating to our products, as well as information about new products.
Happy Jo Designs will not sell, rent or loan your personal information to others or trade your personal information to any third party without your consent other than to our delivery agents.
Whilst some customers in the marketplace are still a little worried about buying over the internet, shopping online is actually considered fairly low-risk. According to CNN, "The prevalent opinion. . . is that on-line credit card use is actually no riskier for consumers than traditional "low-tech" transactions.” You should feel as safe as you would using a credit card in a store or restaurant, if not more so".
Happy Jo Designs Commitment to Security
We are committed to protecting your privacy and ensure your shopping is secure when you order on our site.
Security of Payment Processing
We offer payment processing via PayPal.
(Refer to our Terms and Conditions on how to set up a PayPal account if needed). Paypal is a leading worldwide supplier of secure online services and has been operating for many years. It has around 78 million account members worldwide and is available in 56 countries around the world. If you choose this option you will automatically be redirected to the Paypal site for payment, where you enter your credit card details (i.e. Mastercard or Visa) before being returned to our site.
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